FAQ's


 

 
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Table of Contents 

  1. FAQ's for ImageWorks.
  2. FAQ's for SplashWorks.
  3. FAQ's for QuoteWerks.
  4. FAQ's for DesignWare.
  5. FAQ's for Splash V3.

FAQ's for ImageWorks.
Using Windows Vista:

  1. Some Microsoft Vista Versions are missing the 8 digit registration number for ImageWorks. Close ImageWorks / right click the icon on the desktop / choose run as administrator, this will give you the missing registration number needed to register. Once you close ImageWorks you will have 0 days left. Register immediately.

  2. You will also have to run as administrator each time you use ImageWorks so the movies run correctly from your computer. Or turn off the User Account Control in the Control UAC Panel. UAC can be turned ON/OFF under Start | Control Panel, User Accounts, "Turn user account control on/off".

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FAQ's for SplashWorks!®.
Using Windows Vista:

  1. Because of the high security Vista has, some tools will not work properly until you make yourself the administrator of SplashWorks. (You will only have to do this once) Close SplashWorks / Right click the icon on the desktop / Choose "Run as Administrator"
  2.  With SplashWorks Closed - click on the link below, it will open a new window or copy and paste the link in your address bar.
    http://www.microsoft.com/downloads/details.aspx?familyid=6ebcfad9-d3f5-4365-8070-334cd175d4bb&displaylang=en
  3. Here is the fix for Windows Help program (WinHlp32.exe) for Windows Vista .
    A. Click on Continue Button and run the Validation Required for Windows. Download and run one of two files for the Help file to be updated. Try the 86.msu first / open SplashWorks double click the ? mark icon on the top tool bar if the help file opens you do not have to try the next fix. 64.msu.
    If you need assistance call 772-692-8787 ask for Kevin
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    How to make inches and feet the default.
    How do I turn on and off the display of Overall and Current Dimensions as I am drawing?
    Go to Options / Options / General tab / Deselect "Enable drawing data display" Don't forget to "Save as a Default" and Click Ok!
    How do I set points in my drawing exactly where I want them.
    The Insert key or Left click:  Sets a point. Because the mouse or your hand can move the insert key is more accurate.
    Right Mouse Button / Shortcut Key: . (period): snaps to the nearest point in the drawing and sets a point there. Use to join lines and arcs. Also to move objects.
    LINE SNAP / Shortcut Key: K  The cursor snaps to the nearest line and sets a point.
    GRAVITY MOVE / Shortcut Key: , (comma) The Comma key snaps to the nearest point in the drawing without setting a point.
    How to set-up the Arrow Keys to draw in SplashWorks.

    How do I bring an Image into SplashWorks?
    A. If it is on your hard drive go to FILE - Image - Select the LOAD IMAGE FILE command. The Load Image File box appears. Select the desired .BMP, JPG, TIF, TGA file and click OK. Set a point in your drawing for one corner of the insertion box. Move the cursor away from the first point to stretch the rubber-band box. When the box is the correct size, set the second point. The image will be inserted into Picture to copy as example for Pool Design Softwareyour drawing in the space formerly occupied by the insertion box
    B. Suppose that you want to insert an image in your drawing that is on the web - Right Click on the image go to Copy - now it  has been placed on the Clipboard.
    In SplashWorks, Now Select the PASTE command from the EDIT menu.  A rubber-band box representing the scale of the object will follow the cursor as you move it around the screen. When you have selected a location for the copy of the object, set a point. Try it on the image on the right.

    How do I send my drawing to an outside printer?
    A. Kinko's has a Free printer driver you can download and save the drawing to a disk or send it to them via email. Go to Kinko's File Prep Tool
    B. The Print to File option lets you send a drawing to a disk file rather than to a printer. This option is convenient if you need to print or plot your drawing at another location. It can also be used to transfer the drawing image to other applications.
    To use this option select FILE - Click the PRINT button. The Print Command box appears. Select PRINT TO FILE - Click PRINT - Now enter the output file name in the FILE NAME box. In the FOLDERS box, select the location for the file. Then click the OK button. A printer file is created and stored with the specified name and location. (.PRN File)
    C. Ask your Print Shop for the print driver the retailer is using.
    D. Print to PDF for Free: http://www.pdf995.com/  -  FREE..
    E. You can make SplashWorks drawings into PDF files by using Adobe Distiller. This is a print utility that installs with the full version of Adobe Acrobat. Just set up the drawing in your SplashWorks Print command and choose the Distiller as the printer.
    How do I bring a pool symbol in my drawing and change the size?
    A. In the Symbol library don't forget to UNCheck "use original scale" - Select Explode
    Symbol - Each pool has two handles, Click down on the left side of the screen where you would want the left handle - now go to "Point Relative" The short cut key is the key to the left of the enter key, the "apostrophe key." In the DX field put the length of the pool you would like. Be sure you have "Relative to last point selected" Click Enter. Your pool is on screen the size your requested -

    You can also resize the pool using the resizing handles. When the Use Resizing Handles command is enabled, items that are selected have scaling nodes or resizing handles around them. These nodes may be used to scale the selection along a single axis, or both axes.

    The Set Handles command can be used to set selection handles. Selection Handles are reference points for one or more entities that have been selected. The selection handles are used to help you move, copy, or manipulate the selection.
    Click here for Instructions on how to use SplashWorks®  Symbol Library
    How do I put my dimensions on a layer?
    Highlight all your dimensions by selecting them or using EDIT – SELECTION FILTER. After they are all selected. Press CTRL + I on your key board in the INFO BOX use the drop down to tell it what layer you want the dimensions on.

    Now go to the Options Box by pressing L on your keyboard – it will bring you to the Layer options – Here is where you can name the layer, choose to make it visible or not with many other features for layers.

    To directly draw on a layer choose the layer as the active layer which will always be visible then go back and disable visible layer.
    How can I Email my drawing to Tech Support or someone else who has SplashWorks?
    SplashWorks works with Outlook, Outlook express, or Vista Mail -
    Go to FILE - SEND - SEND CURRENT DOCUMENT - It places the file as a attachment into your email. This allows our support department to view your drawing quickly. Send a test to Support@PoolDesignSoftware.com When you receive a SplashWorks file as an attachment, SplashWorks should be closed now just double click the attachment and SplashWorks will open automatically with the drawing in view. If you would like to test it out send a Request for a Drawings to Sales@PoolDesignSoftware.com.
    DWG files are spread all over the place when imported.
    A. If the original DWG file was drawn in the Layout mode of AutoCAD and not the Model space mode. SplashWorks can only import the Model space data from an AutoCAD file. What happens in layout mode is a person can take elements from all over the screen and pull them together into what looks like a cohesive drawing. This is regardless of their real location in the XYZ axis. When SplashWorks displays them the parts can only be shown in their actual XYZ location. What you can do is ask the sender to break the block and save to DWG 2000 or less.
    Can you can edit pullout text!  Yes,
    Group Explode. Remember to edit text - Highlight the text and go to the Info Box - Short Cut Key "Ctrl + I" - Here you can edit the type and size of text also. 
    Pool Design Software® Sold Customers ONLY we have Updated or New Libraries for SplashWorks @ NO CHARGE. With your purchase came an instructions for installing your programs, under SplashWorks you should find the webpage these files are on. You can receive another copy of instructions by emailing. Sales@PoolDesignSoftware.com Please include your Name, Company, and Phone.
    Instructions for transferring a license from one computer to another.

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FAQ's for QuoteWerks
Using Window Vista follow the instructions below.

If QuoteWerks is not yet installed on the Vista machine, then when installing QuoteWerks on a Windows Vista machine, DO NOT install QuoteWerks into the 'c:\program files' folder. Instead, install QuoteWerks into a folder like 'C:\Applications\QuoteWerks'. By default Vista does not allow programs installed in the 'C:\Program Files' folder to save data anywhere under that folder which is what QuoteWerks does.
 
 If you have already QuoteWerks locally on the Vista machine, you will want to move/install QuoteWerks to a location other than in the C:\Program Files\' Folder. We suggest C:\Applications\. Thus, the full path to the QuoteWerks folder if installed locally (not on a network) would be 'C:\Applications\QuoteWerks'
 
 Anytime the QuoteWerks directory is moved, you should re-run the NSETUP.EXE file located in the root of the QuoteWerks directory.
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Registering QuoteWerks

  1. Install and Register QuoteWerks on the computer you're going to create your product database on. You will be prompted to run through the "QuoteWerks Setup Wizard.
  2. You will then be prompted to "Enter in License Key" Use the key on the Registration Sheet you received with your purchase.
  3. Manually you can go to Utilities / License Manager / Click on Register License.
  4. Register the program with the manufacturer by submitting your seed # created by your computer.
  5. After receiving your Registration Code from the manufacturer enter it in the correct field.
  6. Now go to Help / QuoteWerks on the Web / Check for Updates - you will be prompted for the Serialized Update Key on your registration Sheet. Close QuoteWerks before the update begins.
  7. Don’t forget to go back often and update, your purchase included 12 months of updates.
  8. Example of Registration Sheet.
    License Key(s) Purchased: J-5551-40103492-FJLNQR
    Your QuoteWerks Serialized Update Key = U-060210-45252492-FLMRUZ
    Update Maintenance Program Expiration Date = 2/10/08
  9. After registering and creating your product database you might want to put QuoteWerks on a 2nd computer follow these Instructions below.

    Remote Computer: Go to the hard drive of the original install (Station) and copy the QuoteWerks folder to a CD or other means. Go to the 2nd computer you will be installing the program on and paste it into the Programs file. Now go into that folder and run the nsetup.exe node installation. If you’re going to be merging quotes and invoices. Then on the 2nd installation – Select Tools – Options – select the installation tab, and change the document prefix letters to something other than the Original Installation. This is a must or you will over write files when you merge the quotes and Invoices.

    If you purchased a multi license – you have the option to network. You will install and register the program on the server or shared drive from a station computer – then from each station run the "nsetup.exe" from the QuoteWerks folder on the station computer. You also have the option to run remote users.

    Once QuoteWerks is completely installed and updated, you have the option to download a Sample Pool Product Data Base created by one of our customers.
    Additional instructions will be on your registration papers.

    QuoteWerks comes with a extensive help file as well as training video's You can purchase a QuoteWerks Manual for additional $25.00 from our order online page.
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FAQ's for DesignWare V3 or V4
Pool Design Software has upgraded and developed their own Photo Image Program "ImageWorks"  Upgrade to ImageWorks @50% discount.

Some Microsoft Vista Versions have compatibility issues with the Registration of DesignWare . If you find you have No Serial number.  Right Click the DesignWare icon on your desktop/ choose "Run as administrator " / Next widow - Allow / Click OK / DesignWare will open. / Once you close DesignWare it will be locked out - Register Here  you now have a Registration #.
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FAQ's for Splash V3.0 or 3.1
Please note: Splash has been discontinued. DIG will no longer be supporting Splash V3.  Pool Design Software, Inc. has purchased the rights to both programs from DIG, Splash and Quote and has completely rewritten both. SplashWorks and QuoteWerks are easy to use comprehensive programs.
Check out the New SplashWorks!® and all it's features


You can now register Splash V3 online by clicking here.
Replacement CD's are available.


1.Windows XP or Window 2000 or Vista - tutorials or training movies do not work. Put your CD in the CD Rom Drive / Go to the Movie Folder on the CD Rom Drive / Copy and paste the Movie Folder to your desktop / it will take a few minutes to load all the movies on your hard drive / Use the folder on your Desktop get to your movies / Put your CD away. You will no longer need it except to load the program.

2. Where can I find the written User's Guide or Manual?
Same as above, this time your looking for Reader folder / open it and find Splash.pdf / Copy it to your desktop.


3. Going to File / Print the program closes:
 Load Splash Print: Put Splash V3 in the CD Rom Drive  - cancel the start up and go to the CD Rom drive and to the SPLASH PRINT folder. / Run Splash Print  on your computer.
• Be Careful! Splash Print looks just like Splash yet it has no save feature "do not edit your drawing in this program" You will be able to print as if your were in the full version.

We have no idea why some computers or printers are causing this error. This is one of the reasons we totally rewrote the program. Try the new SplashWorks Now. SplashWorks imports your Splash drawings.

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